https://preview.redd.it/uis77n5jtlg11.jpg?width=696&format=pjpg&auto=webp&s=55da8eb9e1eb652aecf92162343dc8c5e9b484d2 Good day everyone,
Here is the full Q&A that Paul Johnson did on Telegram on August 6. Apologies for the delay.
First off, on behalf of management, we appreciate everyones patience while we roll out the exchange. While crypto is very complex and has lent to some delays, and things not moving as fast as we or the community wants, we want to let everyone know we are doing everything we can to "spped" things up.
Q : Can I trasfer BTC directly, from Bitforex (yes, that scam, I just dumped a wreck train I held) to Tradeio? Because I have Mew, but Mew cant store Btc
A : We are actually adding to our dev team and adding experienced blockchain people that have worked on exchanges before, which are very far and few between. Additionally, we've added to the marketing team, and are revisiting the way we approach the social outlets like Twitter, to ensure its much more accomodating and interactive.
Q : when LP, when exchange full launch ?
A: As we said LP wouldn't happen less than a month after exchange launch. This was said to manage expectations. Realistically though, based on the volume currently on the exchange which is very little, it only makes sense to open the LP up once there is some substantial revenue coming through so LP participants aren't sharing pennies. We expect once the exchange is up and running fully, revenue to come. You combine that with the OTC revenue (deals are already being lined up), consulting revenue, etc. the overall LP revenue should then be decent. There are other "goodies" that are being finalized now to increase utility of TIO i..e adding to revenue for LP, that will also help out sooner rather than later.
Q: How much volume are we expecting so LP smoothly runs?
A: It's impossible to say, but assuming their figures are "real" you could probably benchmark us against similar exchanges on CMC and look at their volumes. One thing though that's important to mention is that we've already started work on margin trading and if you look at Bitmex, which flies under the radar, the margin component really enhances volumes for obvious reasons.
Q: What's the progress with the Fortune 500 company mentioned?
A: Yes, management is aware that JPM mentioned something like this during the Cyprus expo. For obvious reasons we really can't go into that too much, and in hindsight i think JPM would have kept that "closer to the vest." With that said, however, management are in talks with quite a few different companies, as our exposure is growing and companies appreciate the way we're approaching the exchange from a regulatory standpoint...i.e. not running from it, but rather running to it.
Q: What is real showstopper for slow rate or user additions to exchange. When can we expect to add all the 20k backlog users?
A: Yes, fully aware of that, and that's a major point that management has stressed to the devs, that this backlog needs to be cleared, as TIOnauts have waited long enough. The core components of the exchange have been working very well, with the exception of a few bugs, and we're happy with latency, the matching engine, and deposits/withdrawals.
Q:Any profit (however small), will be saved for the LP? 50% of it that is
A: Yes, consulting profits, profits from any JV's, etc. will be "saved" and accrued for release once LP starts.
Q:Hey Paul, do you have any information about when restricted countyes will have access? For ex any info about croatia?
A: TIOnauts to be clear the following countries (areas) are part of the OFAC list which will not be able to trade with
trade.io. Please take note of the Balkan Islands:
Balkans (Serbia, Albania, Bosnia, Croatia, Macedonia, Kosovo)
Belarus
Burundi
Central African Republic
Crimea
Cuba
Democratic Republic of the Congo
Iran
Iraq
Lebanon
Libya
North Korea
Somalia
Sudan
Syria
Yemen
Zimbabwe
Q: When will we see improvements in your KYC process? I expected to see online forms, digital signature processes, video verification etc. .
A: As mentioned the other day, this week dev's will be removing the need to verify if you're withdrawing less than 2 BTC equivalent in a 24 hour period. Going forward, there will be no need to print and sign anything, it will all be done electronically. In terms of video verification, honestly speaking, I'm not sure how scalable that is given the sheer number of people that trade crypto. Could you point to any other exchanges with large volumes that conduct video verifications?
Q: I know that the exchange was properly stess tested. In that context do we know what is the max volume TIO exchange can handle at the moment?
A: Last figures I heard were given the infra as is now, high 6 figure orders per second, which is very robust and will tie us over for quite some time, if this is the benchmark right now.
Q: the team is saying everything i want to hear right now as far as im concerned this is an awsome project crypto industry is moving fast and we are all a part of it
A: Thank you, but saying is different than doing....its very important that we execute in a timely manner, otherwise its just "lip service." Management is modifying the way somethings are being done internally to insure that TIOnauts are getting a more timely delivery of all the great things that have been told to them.
Q: Withdrawal of less than 2 btc will be avaliable a limited amount of time or permanent?
A: Permanent.
Q: croatia is sepa country in EU, what is stopping you from supporting kyc from there?
A: We don't create the OFAC list, until Croatia is removed, our hands are tied.
Q: Bitpanda. If something's hard to do, that doesn't mean it's not worth doing - I'm sure you clever people can make it scalable. KYC is usually first point of contact with an exchange - The more fluid and easy the process is the better
A: Noted, and agreed, its not about being "hard" its about being scalable. Will 100% look into adding something like this, but need to check with regulators first to see if this is allowable.
Q: When mobile layout up as predefined template so everyone can use the exchange while waiting an app version ?
A: we're working on a completely sep layout for mobile as you mentioned. Explain what you mean regarding a predefined template for mobile? You mean a layout that's more friendly for mobile based on the exchange as is now?
Q: Gm Paul, tks for AMA. Questions:
1) Are revenues from Angel Investor program also going to LP? I guess it does but haven’t seen stated yet.
2) when we should expect matching engine to be more consistent and pick up on volume because right now it works sometimes and at really low volumes.
A: 1) Yes, Angel Investor is tied into the Consulting program.
2) What do you mean by "matching engine to be more consistent"?
Q: maybe much better if we have mobile apps to download
A: Correct, and that development has started.
Q: 1)Tks.
2) i see that bots are working right now, looking at trading history each trade is really low volume, only 0.00xx units and not everytime,
A: Yes, good observation, we have bots generating tiny trades for the sake of creating charts...otherwise, based on volume by "real" clients, the charts would look pretty bad. We're keeping the volume small, so when we turn over to CMC, we're now skewing volume with bots...much like BitForex got caught doing.
Bots are not 100% flawless unfortunately like actual trading, so unfortunately need to grin and bear this for the near term, until we can turn the bots off, and rely on real people trading which is that way it should work.
Q: What s the planned improvements on marketing and social presence you mentionned earlier ?
A: Once exchange is open to everyone, only then will API be available, as agreed, that's when the bigger traders will come knocking.
Q: Ok thx for explanation, i thought that was matching engine at work as sometimes it does hit on real orders, but mostly are in fact done at px between real orders.
A: No, many of those tiny orders are the bots, again, without them the charts would look like big blobs.
Q: While I sent in KYC I had the moon theme and the file names were almost unreadable.
In the other themes it was fine but the colour of the filenames needs to be adjusted for the moon theme
A: Yes, this was brought up in previous chats, we'll see to it this is fixed. We shouldn't expect you to upload docs if you can't see what needs to be uploaded
Q: It was after session timeout and relogin
A: They've been trying multiple things, glad to hear it may be fixed.
Q: 25k already seem pretty low !
A: Yes, in this space it is, but we want to get traction more importantly and start generating rev for the lp. Will def be increased, as we expect very heavy flow based on initial indications.
Q: 25 is the minimum though? So many will be higher
A: Yes, we're already working out high 6 figure deals already through our dealers relationships.
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